Project Support Executive
Be part of the next big thing.
If you are smart, hungry and not shy of hard work, you might get the chance to play a key role in application testing for one of Singapore’s leading fleet management system.
With numerous end users who will experience the products you’ll test, you'll gain experience in a range of tools and use the latest web technologies including CakePHP, ReactJS, Bootstrap, HTML5, CSS3, advanced JavaScript, unit tests with PHPUnit, continuous integration with Jenkins, automatic interface test with Selenium and more.
Join our exciting, fast-growing international company, offering a friendly, informal and creative environment with many opportunities for personal and professional growth.
Find out more about us!
Job Scope
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Attend meeting with Project Management Colleagues & Prepare meeting minutes
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Draft project documents
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Get your hands dirty and involved with a range of projects (mostly related to our flagship product: www.fleetnetics.com)
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Think out of the box and contribute creatively to the project management process
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Provide guidance to our customers in using the application
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Provide excellent customer service to our customers
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Maintain good relationships with our users
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Provide assistance to the team whenever necessary
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Monitor various company communication channels including office calls, project management email, etc. and respond appropriately in a timely manner
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Gather feedback from end-users, react accordingly, and report promptly to the supervisor
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Perform ad-hoc tasks as required by the team to improve overall business such as system demo & training
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Perform administrative tasks involving creating user guides and other documentation, etc.
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Responsible to answer Inquiry & resolve issues raised by customer
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Conduct implementation training to end-users
What you need
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Common sense
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Good MS Office knowledge
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Good summary skills
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Previous experience in the automotive sector will be an advantage
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Basic accounting knowledge will be an advantage
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Entry-level candidates who wish to develop a career in the IT industry are welcome to apply