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Case Studies

One platform

Connecting workshop operations, customer records and accounts

Mobile access

Helping staff serve customers directly from a mobile device

Less manual work

Streamlining job tracking from booking to invoicing
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Connecting Motor Edgevantage’s Workshop Operations

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"Fleetnetics is a very good tool, where you want to integrate all the operations, from front to back-end."

Eric Goh

Co-Founder

About the company

Motor Edgevantage

Founded in 2015, Motor Edgevantage is a specialised automotive workshop servicing premium European vehicles. Its dealer-trained technicians support brands including Volvo, Jaguar, Land Rover, BMW and Mercedes-Benz.

Location: Singapore and Malaysia
Type of Business: Workshop, Customer and Accounts Management

The Challenge: Manual process with limited access

Motor Edgevantage relied on largely manual processes, with limited tools to record customer profiles and vehicle service histories. Workshop operations and accounting were disconnected, creating additional reconciliation work.

The Solution: Automation platform 

Through Fleetnetics, DewTouch connected workshop activities, customer information and accounts in one platform. Staff could access information on mobile devices, manage job orders and keep customer records linked to their financial accounts.

The results: Less Manual Work, Better Job Tracking

The integrated system reduced manual work and improved job tracking from booking to invoicing. With customer and account information together, the team could support customers more efficiently. Fleetnetics also supported operations across Singapore and Malaysia.

Simplify the way your business works.

Discover how DewTouch can connect your operations and support your growth.
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Our customers get access to an automotive ERP that has:

Cross-platform accessibility
Modular, integrated ERP system
Cloud-based platform
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DewTouch Innovations Pte. Ltd.

DewTouch Innovations started in 2012 and offers modern enterprise software solutions to optimise workflows in automotive and food catering management. We help businesses improve their processes through practical software solutions and increase business productivity. Many years of working with our customers on the ground has made us experts in these fields – not only in Singapore but regionally.

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